ULC heard reports on 2 AQIP projects. Steve DiBenedetto and David SanFilippo, co-chairs, reported on the project to improve retention, success, and satisfaction. Their report recommends simplification of processes, training of faculty and staff so they can help students navigate NLU, early identification of “at risk” students, creation of a concierge service environment, and more.
Co-chair Holly Battaglia (faculty co-chair Anne Sullivan ) reported on the project to simplify the publication and communication of NLU policies, as well as to identify processes and timelines for the regular review of those policies. About 150 policies (and counting) were collected from throughout the university. Some of these policies are duplicative, competing, ambiguous, or outdated. The report recommends creation of an Online Policy Library, which indicates the owner of the policy, when it is up for review, and where else that policy is published. Both groups are finalizing their reports, which will be submitted to ULC, the president, and the NLU community.
Dr. Megahed announced that the strategic planning process will be co-chaired by Chris Davis, Vice Provost of Institutional Effectiveness, Tim Collins, Chair of Faculty Senate, and Joselyn Zivin, Vice President of Marketing. Since ULC will be focusing on the Strategic Plan, Dr. Chris Davis will act as the presidentially-appointed co-chair of ULC. Joselyn indicated that three teams would be formed, each representing one of the three areas of the plan: student experience, financial strength, and academic excellence. The members of these teams will represent a cross-section of the NLU community and be appointed by the President.
This report is condensed from the ULC Highlights distributed to the community earlier.
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